Privacy policy
Data controller
Alpaca Immobilier
73 allée Kléber, 34000 Montpellier
Email : contact@alpaca.immo
Data collected
We only collect data that you voluntarily provide through our forms:
- First and last name
- Email address
- Phone number
- Information about your property project (property type, budget, desired location)
Purpose of processing
Your data is used to:
- Respond to your contact and estimate requests
- Suggest properties matching your criteria
- Send you property alerts if you have consented
- Improve our services and your user experience
Data retention
Your personal data is kept for a maximum of 3 years from your last interaction with our services, in accordance with CNIL recommendations.
Profitability simulator
The “Airbnb or long-term rental” simulator records how your calculation unfolds: the property details you enter, the step at which you stop, the result obtained. This record contains no name, email, phone number or address: it is attached to a randomly generated session identifier, which identifies no one. We use it to see where the tool is misunderstood and fix it. These records are deleted after 13 months. If you then leave us your contact details to be called back, those follow the regime described above.
Your rights
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure of your data
- Right to restriction of processing
- Right to data portability
- Right to object to processing
To exercise these rights, contact us at contact@alpaca.immo.
Cookies
This website uses cookies for audience measurement purposes (Google Analytics). These cookies help us understand how visitors interact with our site in order to improve the user experience. You can disable cookies at any time in your browser settings.
Contact
For any questions regarding this privacy policy, contact us:
Email : contact@alpaca.immo
09 70 70 31 07
You may also file a complaint with the CNIL: www.cnil.fr